FAQ
FAQs 💛
Your Sweet Questions, Answered with Love
🍬 1. What is Karvi Mithaas?
Karvi Mithaas is a homemade sweet brand founded by Dipanjan & Tanvi, inspired by Maa Suchita’s traditional recipes. Every laddu is handcrafted with love, purity, and the essence of Indian culture.
🥥 2. What kind of sweets do you make?
We specialize in Milkmade Laddus and Coconut Laddus — prepared fresh daily using pure ghee, condensed milk, and hand-grated coconut. Every bite carries homemade warmth and nostalgia.
🚚 3. Do you deliver all over India?
Yes! We currently deliver to most cities across India, including Kolkata, Delhi, and Mumbai. We use trusted delivery partners to ensure your sweets reach you fresh and on time.
🕒 4. How long does it take to receive my order?
Orders are typically processed within 1–2 days and delivered within 3–5 business days, depending on your location. We’ll share tracking details once your mithaas is on the way!
❄️ 5. How should I store the laddus?
Keep them in a cool, dry place in an airtight container. For longer freshness, refrigerate and bring to room temperature before enjoying.
🌿 6. Are your laddus made with preservatives?
No preservatives. No artificial flavors. Only pure, homemade ingredients — just the way maa used to make them. 💛
💳 7. What payment options are available?
We accept UPI, debit/credit cards, and wallet payments. Cash-on-delivery (COD) is also available in select locations.
🎁 8. Do you take bulk or festive orders?
Yes! Whether it’s weddings, festivals, or corporate gifts — we’d love to sweeten your celebrations. Just email us at contactbirrjala@gmail.com or reach out via our Contact page.
📦 9. What if I receive damaged or incorrect sweets?
We’re sorry if that happens — it’s rare, but we’ll make it right immediately. Reach out within 24 hours with your order details and we’ll replace or refund your order with love and care.
💌 10. How can I connect with Karvi Mithaas?
You can email us at contactbirrjala@gmail.com or follow us on Instagram & Facebook for updates, offers, and behind-the-scenes sweetness!
“We don’t just make sweets — we make moments a little more memorable.” 🍯
